Chatbots
Set up an AI to answer questions on your website and channels.
Set up an AI to answer questions on your website and channels.
Set up an AI to answer questions on your website and channels.
Answers questions about orders, shipping and returns using the shop's own information.
These answers are written in advance: it's an example of how a chatbot like this replies.
It opens with all of this filled in, and nothing is saved until you select ‘Create’.
A chatbot is the brain that answers for you: its instructions, the models it uses, its tools, knowledge bases, integrations and MCP servers. Set it up once and it answers that way on every channel you put it on.
One chatbot can serve many channels at once: your website, WhatsApp, Telegram, Instagram, email or phone. Connect them in Connections and follow the conversations in the Support inbox and the Dashboard.